Work Experience
May 2025 - Aug 2025
Amazon
Software Development Engineer Intern - Selling Partner Financial Technology
- Cut support tickets by 90% and saved 133 hours/year by building an internal tool for merchant reclassification
- Reduced 0.25 FTE of engineering effort by consolidating two legacy systems into a unified web interface
- Built an AI agent to detect and fix stuck financial transactions, eliminating 70+ hours/year of manual effort
Jan 2025 - May 2025
Klue
Software Engineer Co-op - Gen AI
- Redesigned LLM citation handling to support streaming, increasing multi-source citation rate by 161% and contributing to a 62% reduction in response latency
- Developed Langfuse metrics in Python to assess LLM attribution, categorization, and quality, using insights to guide prompt tuning and improve citation accuracy
- Reduced response time by 53% on repeated sales tip queries by reusing precomputed recommendations
- Increased recall of smaller LLMs by 64% through prompt tuning experiments targeting sales use cases
May 2024 - Dec 2024
UBC Cloud Innovation Centre
Software Developer Co-op
- Built and deployed two serverless AI chatbots using AWS CDK for student support and public digital services, enabling 24/7 course Q&A and strategy feedback
- Enabled multi-tenant RAG with PGVector, cutting LLM response times by 25% in LangChain pipelines
- Reduced infrastructure costs by $3197 USD/year by optimizing deployment architecture across chatbot services
Sept 2022 - Dec 2023
University of British Columbia
Undergraduate Teaching Assistant
- Supervised labs for over 250 undergraduate students, offering guidance during labs and feedback on problem sets